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(This Number is for Orders Only. For Customer Service; please refer to the list on the customer service page)

Customer Service Information


Thank you for your purchase! All products shipped by Thane™.com carry our iron clad 30-day money back guarantee less shipping and handling.

For all order and product related questions please fill out the form below. You will be contacted by a Thane Representative within two business days. If you are unable to fill out the form, please click the product of interest from the list below.

 

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Hours of Operation:

Regular Hours:

Monday – Friday 8am-9pm EST

Saturday & Sunday 9am-5:30pm EST

For all Retail and Catalogue Orders please call- (800) 762-4427.

If you purchased your product from QVC- please call the appropriate number.

  • H2O Mop Call: (800) 377-0519
  • Flavorwave Turbo Oven Call: (800) 458-666

If you purchased your product from a toll-free number you saw on a Infomercial Commercial or from THANE.com, please call the appropriate number below.