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Your question is important to us. A customer service representative will usually respond to your message within 1 - 2 business days. Should you need to contact us via phone, please select the appropriate phone number.


Please remember all products shipped by Thane™.com carry our iron clad 30-day money back guarantee less shipping and handling.

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Hours of Operation:

Regular Hours:

Monday – Friday 8:30 a.m. – 5:00 p.m. EST

Saturday 9:00 a.m. – 2:00 p.m. EST

Closed Sundays and most U.S. Holidays.


For all Retail and Catalog Orders please call- (800) 762-4427.


If you purchased a product from QVC- please call the appropriate number listed below.


H2O Mop Call: (800) 377-0519

Flavorwave Turbo Oven Call: (800) 458-6660


If you purchased your product from a toll-free number you saw on a Infomercial Commercial or from THANE.com, please call the appropriate number listed below.


AbDoer Twist™ 719-948-5708

California Beauty Slim 'N Lift Supreme Comfort 719-948-1582

Flavorwave Deluxe Oven 719-948-1585

Flavorwave Turbo Oven 719-948-1588

H2O Mop® X5™ 719-948-2612

H2O Mop® 719-948-1580

H2O Mop® Ultra 719-948-1581

H2O Vac Turbo 719-948-1587

Orbitrek Platinum 719-948-5710

Orbitrek Elite 719-948-5715

Rockin Abs 719-948-5386

The Perfect Dog® Training System 719-948-1589

FlavorStone® 719-948-5717

Red Fusion® 719-948-5364

Nano Gym 719-948-5712

Total Flex® 719-948-2424

Derma Seta 719-948-5706

All Others 719-948-1596