Does the Orbitrek have to be placed on a hard surface? I have a low-pile carpet in the room I want to place it in.

COMPANY REPLY: Many of our customers place their Orbitreks on carpet and it works great and is sturdy.

OMG-I wanted my husband to buy the Orbitrek Elite for me for my Birthday and just used it for my first time yesterday. Wow what a workout, but I was only able to do it for 5 min. I've been working out on the treadmill and also doing the Slim N 6 tapes and was very surprised that I could only do it for 5 min. Can anyone tell me how long it took them before they could even be on it for 1/2 hour?

I received this machine about a week and a half ago and it is the best exercise machine i have ever bought. its really strong and sturdy and its really fun. Doesnt feel like a lot of work and ive lost 2 pounds so far. Its a great machine well worth the money spent. I have a small apartment and it doesnt take up a lot of space. its so small and compact i love it.

How frequently do i have to apply the extra grease that was given in the separate container and in which areas of the machine do i have to apply it to??

I was wondering what the stride length is on the orbitreck. Is the stride length ajustable? Also what is the foot size of the footpad?

COMPANY REPLY: The stride length is around 11 inches and is not adjustable, however the tension is. The foot pedal is 12 inches long.

Can you lock it so the kids can't get their fingers stuck in it?

COMPANY REPLY: No, the Orbitrek does not have a locking system.

Whats the difference between the Elite and the Platinum? Which one is better?

COMPANY REPLY: Please review the product page of the Elite for this information. It is located near the bottom of the page.

It seems that most of your coments are based on people who haven't recieved it yet and haven't tried it for more than a week. I would like to hear from people who have had it for at least a couple of months to make any real comment. Thank you

I just got my Orbitrek about two weeks ago, and I want to say, I LOVE IT! I am amazed at how quickly I can get my heart rate up to my target, and it doesn't even feel like work! It was easy to put together, and is absolutely silent so you can watch tv to make the time go by even faster! This is something I would totally recommend for people who love to walk/run but don't have the weather to do it, or don't have access (or don't want to)to a gym. Way worth the small amount of money it costs.

I just received my Orbitrek Elite Feb. 14,08. It was easy to assemble especially with the tools included. It's a great machine I plan to use to get back into shape.

I received my Orbitrek Elite about a week ago and I am doing 2 miles every morning & 2 miles in the evening. I am hoping to work myself up to about 5 miles each time on it. It's a great workout and I think I am going to be very happy with it. I would recommend it to anyone who is thinking about purchasing it. This is my first piece of equipment in the home and I am so glad my husband talked me into it instead of the treadmill.

I like to know if any body lost weight all these great comments are about how good the machine.

THNAKS SO MUCH FOR THE ORBITREK I JUST GOT IT THE OTHER DAY AND I LOVE IT CAN'T WAIT TO SEE THE RESULTS!!!

Does the 6 week trial period start when you order or when you receive the Orbitrek Elite?

COMPANY REPLY:
The 6 week trial begins when you receive your product.

O.K. I AM 50 AND IN BAD SHAPE, TWO BAD KNEES AND A HEART CONDITION, I JUST GOT MY ELITE AND LOVE IT.... I CAN ONLY DO 15 MIN'S ON IT THIS WEEK BUT AM GOING TO BUILD TO 30 MIN'S A NIGHT. I JUST LOVE IT, WHEN IT BREAKS I WILL ORDER A NEW ONE... THANKS YOU GUYS..

I just saw the commercial for it yesterday and logged on and read some of these customer comments. The reviews are pretty much anonymous that this is a great machine, so I went ahead and ordered one and I can't wait to recieve it!!

i bought the machine last month.and boy it did wonders to me.i lost 12 pounds in just 2 weeks.my husband is also been supportive and we no longer fighting. .

I am very excited about getting the Elite. I want to start now. How long does shipping and handling take.

For anyone who is skeptical about ordering this machine. Don't be! Its a Great machine for the price!! I truly love mine.

I just got my Orbitrek. Easy to assemble. Just had my 1st 30 min workout today. When I was a member of gyms I always use the eliptical machine and always have to wait. Now I have my own and can workout anytime I want! Love the compact size.

Great Machine! Just wanted to know by other people who had this for awhile. How long do you have to be on it a day to see results (lose weight)? Would love to hear other peoples success stories.

Can anyone tell me the stride length on this machine?

COMPANY REPLY: The stride length is 11 inches.

I was trilled when I saw this machine, ofcourse someone else was using it. I decided to purchase the Orbitrek and wow, what a workout you get on this machine. You can feel every muscle and works on all body parts. Thanks for making such great exercise equipment

I rec'd mine a week ago it was fairly easy to put together myself! and it came with the tools so that was a plus! am anxious to see the results~

I just purchased the orbitrek elite feb 4th 2008.I used the big machines at the gym, and love it. but could not afford one for home, till now. can't wait to get it.

I JUST RECEIVED MY ORBITREK ELITE 2 DAYS AGO AND IT IS AWSOME. THIS IS MY FIRST PEICE OF EQUIPMENT THAT I HAVE ORDERED AND I REALLY THINK IT WAS WORTH IT. I'M ONLY ABLE TO DO IT FOR ABOUT 5 MINUTES AT A TIME BUT AS TIME GOES ON I'M HOPEING TO BE ABLE TO DO IT FOR LONGER PERIODS AT A TIME AND I'M LOOKING FORWARD TO LOSING THE 30 POUNDS I WANTED TO LOSE. SO TOO ANYONE WHO IS THINKING ABOUT BUYING THE ORBITREK ELITE, DO IT IT'S A GREAT PEICE OF EQUIPMENT.

My boyfriend bought the orbitrek elite and I worked out on it once so far, I have a cold and did 1.25 miles and I really liked how easy it was on my body.

Got the Elite today and my son and I assembled it in about 15 minutes.

Had my 1st work out watching the video that was included...I went about 8-10 minutes and had to stop cause the workout was that intense. I had been hanging in the house all winter and not riding my actual bike like in the summer. I'd say the 8-10 minutes on the Elite felt like so much more of a workout than an hour on a real bike. The elite is a keeper.

I purchased the elite and I LOVE IT! Only one thing.I need to replace the screws that tightens the handle bars, where can I get replacements.

I just order the machine. I really hope that it really works. Iam excited and cant wait to see result!

I just got my orbitrek and boy it is a workout. You can actually feel the muscles in your legs working. I have worked myself to 15 minutes somehow..ha I really love this thing!!

Just got my machine wednesday 2 days ago. been working out in the mornings. excellent/tough progam. mindy is excellent. machine is quiet and built well. hope to lose that extra 10lbs.

I just ordered the machine. I am waiting for it to come. I have watched the commercials over and over before I decided to buy it. I have a treadmill, but I have a bad knee and back. So I really believe that I will enjoy this one. Can't wait to get it!!

I just received my new Orbitrek Elite in January (2008), and I love it! It is a really good machine for such a low price. I am gradually improving up to 25 minutes so far. I have low ceilings, but was happy to find that I still have plenty of room. It's small and quiet and I move it wherever I want. But I have 2 questions, what exactly is the grease for, and is the owner's manual available online somewhere (there's some duplicate pages in my manual and I was wondering if it's missing any info)?

Can you tell me the warranty on the Orbitrek Elite? Thanks!

COMPANY REPLY: The manufacturer warranty is 1 year however during your ordering process you are able to upgrade that warranty to a longer period of time.

I've had my Orbitrek Elite for about a week and I've already noticed a difference in my legs. I'm starting with 5 min at a time, but gradually will increase my time as I get stronger. I'm 59 years old, and know my limit. I do a lot of sitting at my work, and the Orbitrek Elite meets my needs. Helps me relax and makes me feel good about myself. For the money, it will be a good investment for me. Really works. Easy to use and lots of fun. I highly recommend the Orbitrek Elite.

i owned the original and had it for many years before the pedal came off - no complaints - that machine went from my sister to me. i will be ordering the elite very soon.

I have ordered this machine and can not wait to get it. I really hope that it is half as good as everyone says it is.

OMG!!! I tried the machine out tonight for the first time and 3 words to best describe the Orbitrek Elite..... Total Body Workout!!!!
Outstanding piece of exercise equipment! Excellent price, fast shipping... and assembly was a piece of cake! I love my Orbitrek Elite! Thank You!

My husband just put my Orbitrek together today, and I am so pleased with it. I will have to start slow, but I'm looking forward to building up endurance. We are very pleased with the quality and performance. Thank you. (The headset radio is very good also.)

I love this machine. I get a great workout everytime!

omg it is just wonderful!!!!!!!!!!! my ex cant c tho so its pretty hard for her but we love it...

I am thinking of buying this unit. How much weight can it hold?
Thanks

COMPANY REPLY: The maximum weight is 275 pounds.

I am surprised with how fast I can get my heart rate to the target zone,within couple of minutes.Great machine.

DO YOU OFFER EXTEND WARRANTY?

COMPANY REPLY: Absolutely. When you are in your ordering process, this option will be offered to you after you enter in your credit card and proceed with your order.

I just ordered the Orbitrek Elite for myself for Christmas. Lol! I am really looking forward to begining my work out and getting myself back in shape. I am sure based on everyone else's comments that I will really enjoy it and know that I made a good investment.

Do the handles lock, so you can just work on your lower body?

COMPANY REPLY: Yes, the handles can be locked into place for just a lower body workout.

I received my Orbitrek Elite one week ago and just got the time to put it together (plus it took a week to convience my husband to let me keep it). I love it!! After we got it together, he got on it for just a few minutes and couldn't believe what a good work out it was. He was also impressed with how small, sturdy and quiet it is. I can only go about 5 minutes right now but I know in no time I'll be on for 30 or 40. Thanks a million Thane:)

I just received my. If you are wondering, it is a very good machine for the money. The flywheel is very stable and it is very quiet.

Good machine

i have a total right knee replacement in 2005 so i gained weight and i have never had much weight on me i was always a small size but i gained a lot of weight when i had to lie around and recover from the knee replacement all over equipment i tried was so painful for me, as i in 1999 i had a low back disk removed and in 2000 i had my whole lower back fused with steel rods and screws and then in 2005 a total right knee replacement so its been so hard for me to use other equipment but after i got on this i was able to use it, and if its easier enough for me to use and i am disabled then i would recommend it to anyone even my kids like using it and they are 7 and 8yrs old boys they love it too, and i want my kids to always know that exercise is a good thing and they always saw me small but then after my last knee surgery i gained so much in my belly i looked like i was pregnant again LOL, now i am finally loosing it, thanks for making equipment that even someone like me can use thanks,

I purchased the orbitrek Elite on Dec. 2 and cannot wait to receive it especially after reading the comments others have made about already having one. I"ve been waiting a piece of excericse equipment for years now but there all too expensive for me this one was a great price.Thank you.....Can't wait to use it!

i read the testimonials,sounds like a great machine to burn calories. i plan on purchasing one soon

It is very small, light weight and wheels are smooths to pedal. It is quiet and I like it very much. I am doing exercise daily for 20 minutes without grudging feeling before wash. Only thing for critical maybe it has little space between chest and bars, of course that's why it is so compact. Overall it is good investment and money well spent.

Wonderful piece of equipment. Very well made. Small footprint.Very easy to use.

hi do u ship it to canada or do u have any retailer here i am in Toronto Canada.

COMPANY REPLY: Please log on to www.thane.ca to find all your needs for the Canadian market.

Is there any assembly involved? Can it be done by one person?

COMPANY REPLY: Yes, there is about 20-30 minutes worth of assembly required, however we have included a very detailed instruction manual. But to answer your question, yes it can be done with just one person. Also, if you need help with your unit, please feel free to call the tech support and they can guide you through.

I just bought the Elite and it was delivered (very fast) today. There is some assembly but no trouble for my husband. He is impressed with how sturdy and strong it is. I told him what I paid for it and he said, "Well, it was worth it!" And he never says things like that! :)They forgot to send my heart monitor though, so I will call them in the morning.
Ruth

Just got the elite and I absolutely love it. You can feel it right away and you know it is a great workout instantly. I have recommended it to many of my friends.

I want to order the Orbitrek elite but when I tried to call all I got was computer voices. Do you have real people on the phones? It is difficult to trust a company that you can not get through to a human.

COMPANY REPLY: You can call 888-721-4097 and reach a live customer service agent that will be happy to help you. Customer Service is open Monday through Saturday 6:00am - 6:00pm PST.

I had the original and it is awesome! 20 minutes a day is all you need to get in shape! Of course less calorie intake will help with your weight loss goals.
I am planning on buying the elite!!!

This is truly a great machine for one who loves the gym. It is great because I feel like a get a great work out at home without leaving my home. The price is very reasonable for the quality of this machine

I purchased the Orbitrek Elite & truly love it. You can get your heart rate up to fat burning zone in a matter of minutes. It will keep your knee joints moving without taking pills.

i wanted to know the what the warranty was on this machine.
Answer: There is a 1 year Limited warranty.

GOOD MACHINE.