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    For returns you must call customer service to obtain a Return Authorization (RA) number and a return address to send your package to.

    If You Ordered by Internet: please call customer service at 719.948.1596 to obtain a Return Authorization (RA) number and return address.

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    Product Related Questions
 

ORDER NOW

Get The Perfect Dog Training System
(Large System)
Fits neck sizes 7”- 24"
2 Payments of $29.95 Order Now

Get The Perfect Dog Training System
(Small System)
Fits neck sizes 5 ½” – 18 ½"
2 Payments of $29.95 Order Now

Do you have more than one dog?

 You will need to order:

1) One Complete System. This includes one full set of training equipment (one Command Collar® and one set of 3 Freedom Training Lines), the two training DVDs, a Quick Start Guide, and an Organizer Bag.

PLUS, YOU WILL NEED TO ORDER:

2) One more Command Collar® (your choice of small or large size), plus one set of 3 Freedom Training Lines (one size suits all dogs), for each additional dog that needs training. This is called an “Extra Equipment Set” and is offered in large or small.  

You will be given an opportunity to order “Extra Equipment Set” (your choice of size) at a discount rate once you place your choice of Complete System in the cart.

Please note that the Command Collar® and all three Freedom Training Lines are designed to work together during the training process. Any attempt to share the equipment between your dogs will undermine your training attempts.

Example: If you have one small dog and one large dog, you can order one Complete System - SMALL, and one Extra Equipment Set – LARGE. OR, you can order one Complete System – LARGE, and one Extra Equipment Set – SMALL

Small Command Collar®
Maximum length (with all extra links added) = 18 ½” (469.9 millimeters)

Minimum length (with max. number of existing links removed) = 5 ½” (139.7 millimeters)

Suitable for tiny dogs such as the Chihuahua, Yorkshire Terrier and Toy Poodle, to medium size breeds such as the Cocker Spaniel, Jack Russell Terrier, and Beagle. It is also useful for brand new larger breed puppies, for the first weeks of their training. Note: Despite the minimum size of the small Command Collar®, this collar should still fit dogs/puppies with smaller necks; the collar will be a little looser than normal, but it will still be very effective.

Large Command Collar®
Maximum length (with all extra links added) = 24” (609 millimeters)

Minimum length (with max. number of existing links removed) = 7” (177.7 millimeters)

Suitable for large to extra large breeds (older puppies and adult age) such as the Labrador Retriever, German Shepherd, Rottweiler and Great Dane.

Refer to Question 1 under FAQs for more information on collar sizing.